Contact Porchlight

Porchlight administrative offices are located at 306 N Brooks St Madison, WI 53715 and are open Monday – Friday from 8:00am – 4:30pm.
*Please note that the front office is closed for lunch from 12:00pm – 12:30pm each day.

Phone: (608) 257-2534
Fax: (608) 257-2507

Please do not use this form to apply for Porchlight Housing, to submit a maintenance request, or to inquire about employment with Porchlight.
For all other inquiries, please complete the form below.  We look forward to hearing from you!

Requesting Camera Footage – Outside Agencies (internal requests should be routed to your supervisor or the program manager)

To request security footage from Porchlight, email with the following details:

  • Your name
  • The agency you represent
  • Your business card (note: if enclosing a business card or photocopy is not possible, the request must be submitted on agency letterhead)
  • The purpose of requesting the footage
  • Include proof of your identity – a photo of either your badge or driver’s license
  • The date of the footage you are requesting
  • The time of the footage you are requesting (be specific, within 15 minutes of the incident beginning and an approximate end time)
  • The location of the footage you are requesting (be specific, identify areas inside/outside buildings, e.g. Lien Rd, Pod 1, South Lobby, etc.)

Porchlight cooperates with all law enforcement to provide evidence for investigations. Requests outside of law enforcement will be reviewed at a leadership level. Only the leadership team at Porchlight can approve the release of security footage.

All requests and responses to requests will be documented internally, including requests from law enforcement.

If your request for security footage is approved, you must provide a USB flash drive to staff for receipt of the footage. Files may also be shared through OneDrive, when feasible.

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